DMX

ProFusion iS — Troubleshooting TipsProFusion Icon

No power
  • Verify that the power cord is firmly in place in the rear of the ProFusion iS, and verify that the power cord is plugged in to a functioning power outlet.
No audio output
  • Verify that the RCA cables are connected to the outputs on the ProFusion iS and the appropriate inputs on your amplifier.
  • Verify that the volume on the ProFusion iS is turned up. Raise the ProFusion iS volume for the desired zone until you hear music or the volume is at the maximum setting, whichever happens first.
  • Verify that the output setting on your amplifying equipment is set at the proper level. Also, please verify that the input on the amplifying equipment is working properly by connecting a working piece of audio equipment (CD player or receiver) to the input and verify that you do have audio.
  • Verify that the LCD control panel shows that a song is playing.
Music playback does not start at the proper time
  • Verify that the date and time setting are correct.
  • Verify that the proper schedule is selected and that a style is scheduled to play.
LCD control panel displays “Music Stopped”
  • Verify that the date and time is set properly and music is scheduled to play at the current time.
For more information you may download the following PDF files:

ProFusion iS User Guide
ProFusion iS Features, Specs and Music Styles

How To Videos

To Turn On an Overhead Message with Profusion iS

To Turn OFF an Overhead Message with Profusion iS

To Set/Verify Your Date and Time With Profusion iS

To See What Messages are currently on your Profusion iS

To Force Update your Profusion iS

To Force a Message to Play on your Profusion iS

To Find Out the Device Information of your Profusion iS

To Change the Music Style on your Profusion iS

To Force Update your Profusion iS

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DMX, Inc., a Texas corporation, is owned by Mood Media Corporation and is now doing business under the Mood brand.
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